What's the Plan ACT
Know your rights
What's the Plan? Living in the Australian Capital Territory
In the ACT the Children and Young People Act, 2008 and the Children and Young People (Transition from Out-of-Home Care) Amendment Bill 2011 say the Community Services Directorate, the Office Children Youth and Family Support, must ensure a young person is provided with help and planning in their transition from being a child in care to independence to adulthood. www.legislation.act.gov.au/b/db_43641/current/pdf/db_43641.pdf
So how do I get a plan? Who is responsible for leaving care planning?
Care and Protection case workers are responsible for developing your transition plan with you. If you don’t have an assigned case worker you can still contact your Youth Support and Transition Team, or your placement provider to say you’d like to start planning.
Community Services Directorate – ask for Youth Support and Transition Teams
- T 133 427
- W www.dhcs.act.gov.au/ocyfs
How long does a plan last?
Planning for leaving care should start at age 15 (these are new rules, so the Department will be starting plans for young people who are 17 years old ASAP). Your final leaving care plan will last for the duration of your transition to independence (until you reach 25).
What happens if I want to do something different and it is already in my plan?
Your plan should describe the supports in place for you leading up to and after you leave care, and who is responsible. If you have left care, and you need extra support that’s not in your plan, you can go back and ask for help until you reach the age of 25. You can contact:
Community Services Directorate; explain your situation to your worker or a team leader, they may be able to offer some assistance or advice.
Agency (Marymead, Galilee, Life Without Barriers, Premier Youth Works, Richmond Fellowship, Barnardos etc.); explain your situation to your worker or a team leader, they may be able to offer some assistance or advice.
What if I have tried to get a plan but it is not happening? (making a complaint)
Sometimes these things take time. However, your plan is VERY important! If you have not had a response within a week, you could try writing your worker a letter, sending
If your worker has not contacted you to set a meeting time within a month you should ask to speak with a Team Leader or Manager, telling them the steps you’ve taken, and saying you would like their help to set a date for planning.
If after all of this you still have not been involved in developing your transition plan then you can give feedback or make a complaint to:
Consumer Advocacy and Quality Service staff at Community Services Directorate
- T 6205 0473 or 6207 4504
- E email@example.com
- W www.dhcs.act.gov.au/home/complaints_and_advocacy
Public Advocates of the ACT
- T (02) 6207 0707
- A Level 3, 12 Moore St, Canberra City, ACT 2601
- E firstname.lastname@example.org
- W www.publicadvocate.act.gov.au
ACT Children and Young People Commissioner
- T (02) 6205 2222
- A Level 4, 12 Moore St, Canberra City, ACT 2601
- E ACTkids@act.gov.au
- W www.hrc.act.gov.au/childrenyoungpeople
The Transition to
Southern Youth and Family Service (SYFS)
What other supports should I know about?
The Department of Disability, Housing and Community Services website
Disability ACT - The Department of Disability, Housing and Community Services
If you are a young person with a disability you may be eligible for support from Disability ACT
For more information, referral or advice, contact us.
- T 1800 655 105 or 02 6232 2409
- A Cnr Cooyong Street and Scotts Crossing CIVIC SQUARE ACT 2601
- E email@example.com
- W www.create.org.au or www.createyourfuture.org.au